Effective Date: 01 Sept 2025
Tita Rosa’s Kitchen respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Your name, phone number, email address, delivery address, and payment details.
- Order Information: Details about your purchases, delivery preferences, and any special instructions you provide.
- Technical Data: Your IP address, browser type, device information, and browsing activity on our website (via cookies and analytics tools).
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Send you order updates and promotional offers (with your consent)
You are always free to opt-out from marketing communications. In this case, we will unsubscribe you from customized communications and you will not receive such communications in the future. - Improve our website, services, and customer experience
- Respond to inquiries or customer support requests
- Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal data. We only share your information with:
- Delivery personnel or third-party couriers to complete your order
- Payment providers to securely process transactions
- Service providers that help us manage and improve our website or marketing (e.g., email platforms)
All third-party service providers are required to maintain the confidentiality and security of your data.
4. Data Storage and Protection
We implement appropriate security measures to protect your personal information. However, please note that no system is 100% secure, and we cannot guarantee the absolute security of your data.
5. Your Rights Under the Data Privacy Act (RA 10173)
You have the right to:
- Access your personal data
- Correct inaccurate or outdated information
- Withdraw consent or object to data processing
- Request deletion of your data (subject to retention rules)
- Lodge a complaint with the National Privacy Commission
To exercise any of these rights, contact us at hello@titarosa.com.ph.
6. Cookies
We use cookies to improve your experience on our website. You may disable cookies in your browser settings, but this may affect certain features or functionality.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here, with the date of the latest revision indicated above.
8. Contact Us
If you have questions or concerns about this policy, please reach out to us:
📧 hello@titarosa.com.ph
📞+639175820807
📍 Makati, Metro Manila, Philippines